• Don’t know where to start getting your teams moving forward into new models of working?

  • Do you need new skill sets, mindsets and toolsets to transform your teams into highly functioning, collaborative problem framers and solvers?

  • Is it an organisational imperative that team members possess mental agility? Situational Adaptability?
    Are self-directed, and who can shift across roles?

  • Struggling to understand how to design and lead your organisation in a hybrid work model?

  • Optimise your Human Capabilities

    As the world becomes increasingly Volatile, Uncertain, Complex & Ambiguous, your uniquely human skills will become an essential catalyst for driving value in the organisations you serve . This Program is entirely devoted to understanding and controlling these skills.

  • Access Exclusive Content by the World's Leading Experts

    Get exclusive access to online instructional videos, activities, podcasts and articles built exclusively for the Future Work Skills Academy by world skills leaders.

  • Get ahead with 21st Century skills

    Gain the essential skills of empathy, sensemaking, situational adaptability, social and emotional intelligence, collaboration, problem framing and solving, and how to design, manage and lead virtual communities.

Exclusive extras with this Program

  • The human+ Framework

    $300 value

    Take away your own copy of the human+ Framework methodology: the complete guide to using the 4 skills of the Program to problem frame and solve workplace challenges.

    Enquire Now

  • Live Q & A with Coaches


    You will have an opportunity throughout the Program to attend a session exclusively for your cohort where the coaches will directly answer your questions regarding course material.

Packed with Value

  • Pick up Micro Credentials

    Self-paced, digital, micro credentials developed by leading global skills experts scheduled over 8 weeks

  • Webinars with live Case studies

    Attend exclusive webinars where the skills from the digital learning program are brought to life through case studies. Learn how organisations use these skills for improved productivity and stronger cultures

  • Enhance your skills through practical, case-based learning

    Rather than death by powerpoint our Programs are centred around application to real-world problems. And, our learning materials are interactive, multi-modality and custom-designed with you in mind

  • Grow with a Team

    Work in teams supported by your Program Guide to apply the h+ Framework to a workplace challenge

  • human+ Framework

    Practice the application of the h+ Framework and add it to your toolset for problem framing & solving

  • Certified

    Complete program assessments and receive certification

Optimise Your Human Capabilities

Gain the essential skills of empathy, sensemaking, situational adaptability, social and emotional intelligence, collaboration, problem framing and solving, and how to design, manage and lead virtual communities.

Your Program Guides

Venessa Paech

Digital Citizenry Skills Coach

Hi, I'm Venessa Paech, your Digital Citizenry Skills Coach! I've led and participated in online communities for over 20 years, and I'm passionate about helping people understand and harness the power of gathering and belonging to meet the challenges and opportunities of our age. I co-founded and run Australian Community Managers, the APAC centre of excellence for online community management as a professional discipline, and I help empower community-building literacy for individuals, companies, and institutions.

Donna P.A. Eiby

Academic & Creative Director Future Work Skills Academy

Hi, my name is Donna P.A. Eiby and I am the founder of the Future Work Skills Academy. My days are spent collaborating with specialists globally to develop and deliver engaging learning experiences designed to enhance your uniquely human skills. It is my privilege to join you on your learning journey.

Learn from the Best in the World

Elizabeth Pastor

Visual SenseMaking Coach

Hi, I’m Elizabeth Pastor your FWSA Visual SenseMaking Skills Coach. My passion lies in helping people to learn, understand and make sense of complex situations in new and inclusive ways. Co-founder of Humantific in New York and I have an international profile as an innovation leader, designer, facilitator, and educator with a unique expertise in Visual SenseMaking and Strategic Co-Creation.

CJ Mills

Novel & Adaptive Thinking Skills Coach

Hi, I’m Cecilio ‘C.J.’ Mills your FWSA Novel and Adaptive Thinking Skills Coach. I have a deep, deep passion for competition, giving knowledge, and helping increase self-sufficiency. I am the Founder & Principal Consultant for Creative Adaptive Thinking, a solutions design firm that happens to teach project management. I have served in Program/Project Management roles in R&D, High Tech, Enterprise Security, Construction, Government, Non-profit, and Education. I combine creative thinking with a disciplined, calculated approach to architect innovative solutions for clients.

Dr Sandeep Atre

Social Intelligence Skills Coach

Hi, I am Dr. Sandeep Atre your FWSA Social Intelligence Skills Coach. I am passionate about helping people understand themselves holistically, connect to each other in meaningful ways, and unleash their potential as individuals and as members of teams. I am the Founder of Socialigence – a venture that specialises in the development of Social Intelligence’ through online-courses and workshops. I am also author of two books – ‘Understanding Emotions Logically’ and ‘Observing Nonverbal Behavior’. Over the past 15 years, I have customised the concepts of Social Intelligence and interpersonal communication and found joy in transferring the power of Social Intelligence to people across the world.

Johannes Meyer

Design Mindset Coach

Hi, I am Johannes Meyer, your FWSA Design Mindset Skills Coach; I help people and their organizations solve problems and create new products, services and experiences using design approaches. A Design Thinking & Innovation Facilitator from Berlin, Germany, I teach and coach to enable people look at their challenges, customers and colleagues in new ways.

Hear from our superhero graduates

“Optimising Human Performance eases the fears many people have about the future workplace changing with automation and digitization. This program very eloquently and compellingly shows how inherently human skills are a must in the future workplace and how human capabilities can not be substituted with technology. Each unit in the program showcases how human qualities increase the value and advancement of the workplace. This program is a necessary reminder of what makes us inherently human, unique, adaptive and creative as the world around us changes.”

Kiran Shoker

“This Program focuses on an important series of skills necessary for work in the future. And today. The group assignment greatly enhanced my learning through the practice of these skills. ”

Denise Nowicki

“A wonderful thank you to Donna and your Team for all the time you invest in us. Life would be dry without learning and growth. As good wine matures with age, so shall the inputs and seed you've sown in us.”

Onyedikachi Ude

“It was awesome learning experience!”

Priyanka Gulati

“I really enjoyed the course and learning new techniques which I will be working on going forward.”

Bernadette Canniffe

“I have learned a valuable set of skills that I look forward to using in both my professional and personal life.”

Christopher Moges

“The amount of self-awareness I gained through the human+ program has allowed me to deliver greater value back to my organization. It was awesome!”

Manny Gigante

“Great program providing an in-depth look at “soft skills” needed not only for positive interactions in the workplace, but in everyday life. ”

Lisa Strong

“Optimising Human Performance provides different tools to deal with the human aspects of any system. Delivered by skills specialists from around the world it is like having access to your dream human library.”

Ashwani Kumar Sinha

“ Optimising Human Performance has pushed the envelop and expanded my knowledge on empathy and skills required for the 4IR, my understanding has broadened, illuminated. An absolute must for every Agile work environment. Love it.”

Onyedikachi Ude